Sutter Health Explores Human-Centered Healthcare Design
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This is a podcast episode titled, Sutter Health Explores Human-Centered Healthcare Design. The summary for this episode is: Chris Waugh, Sutter Health’s Chief Innovation Officer, discusses the basics of human-centered design as a tool to examine the consumer journey and reimagine healthcare’s status quo. Here’s how health organizations can design a better healthcare experience by focusing less on individual patient encounters and more on the patient journey.
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