Our Own Consumer Experts on Getting Out of Your Comfort Zone
This is a podcast episode titled, Our Own Consumer Experts on Getting Out of Your Comfort Zone. The summary for this episode is: Our resident healthcare consumer experts, Oliver Wyman Health & Life Sciences Partners, Sam Glick and Helen Leis, discuss new consumer research, what barriers prevent true consumer-centricity, and the bright spots and opportunities for organizations willing to stretch outside their comfort zone. Sam and Helen make sense of new consumer research and explore how incumbents can shift their worldview to meet consumers' evolving expectations. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.