Oliver Wyman

Right side, left side. What does behavioral science mean for insurers? Paul Ricard connects with Wei Ke on how behavioral science can help insurers improve decision making and customer interactions. We dive into pricing, sales, and marketing, and offer ways to simplify messaging and design new insurance products and offerings. For more on Reinventing Insurance, visit the Oliver Wyman website <a href="https://www.oliverwyman.com/our-expertise/hubs/reinventinginsurance.html" rel="noopener noreferrer" target="_blank">www.oliverwyman.com/reinventinginsurance</a>

Paul Ricard is a Partner in Oliver Wyman’s Financial Services, Insurance and Asset Management and Digital practices. Paul works closely with businesses to reinvent their strategies, products, and services — and to fuel top-line growth opportunities. Paul specializes in advising leaders on large-scale digital transformation programs, greenfield business design, and digital operating model development. He is also the CustomerFirst platform lead for Insurance and Asset Management, working collaboratively with clients to develop novel value propositions rooted in customer needs. He is actively connected with the Insurtech and Fintech communities, and has facilitated strong partnerships between incumbents and Fintech/Insurtech players.

Paul Ricard is a Partner in Oliver Wyman’s Insurance & Asset Management practice

Paul Ricard

Oliver Wyman, Partner & Host of the Reinventing Insurance Podcast  

Wei Ke is a partner based in Oliver Wyman’s New York office, affiliated with both our Pricing, Sales, and Marketing Practice and our Retail and Business Banking Practice. Wei has over 15 years of consulting experience advising leading financial institutions, software and data service providers, retailers, and travel operators worldwide on product innovation, pricing strategy, marketing, and promotional tactics, customer value management, and digital sales effectiveness.

Wei Ke

Partner, Oliver Wyman

What does behavioral science mean for insurers? Tune into our Reinventing Insurance podcast episode. Oliver Wyman's Paul Ricard connects with Wei Ke on how behavioral science can improve your customer connections and commercial outcomes. We dive into pricing, sales, and marketing, and offer ways insurers can simplify messaging and design new insurance products and offerings. Learn more: www.oliverwyman/reinventinginsurance


Episode 9: Right side, left side: What does behavioral science mean for insurers? A conversation with Wei Ke, Oliver Wyman

The Reinventing Insurance Podcast, from Oliver Wyman - Episode 9 — What does behavioral science mean for insurers?

Right side, left side. What does behavioral science mean for #insurers? In this #ReinventingInsurance podcast episode, we dive into how behavioral science can improve your customer connections and commercial outcomes. Listen here: https://www.oliverwyman.com/our-expertise/insights/2023/mar/oliver-wyman-reinventing-insurance-podcast-on-behavioral-science.html


Oliver Wyman Reinventing Insurance Podcast

Oliver Wyman Reinventing Insurance

Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers. We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack. About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities. Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance