Oliver Wyman

Asia’s unprecedented wave of wealth creation and transfer is reshaping the future of the global insurance industry. In this episode of Reinventing Insurance, <a href="https://www.linkedin.com/in/edward-moncreiffe-70697b1/?originalSubdomain=hk" rel="noopener noreferrer" target="_blank">Edward Moncreiffe,</a> CEO Insurance at HSBC Group, joins our host <a href="https://www.oliverwyman.com/our-culture/our-people/paul-ricard.html" rel="noopener noreferrer" target="_blank">Paul Ricard</a> to explore emerging market opportunities and the biggest macroeconomic trends redefining the region’s sector. Based in Hong Kong, Edward draws on nearly two decades of experience working across multiple continents. He articulates a clear vision of the insurance industry’s future in Asia, marked by significant demographic shifts, a rich cultural landscape, and the imperative for digital transformation. Edward’s insights provide valuable guidance for insurance and financial services leaders to navigate market complexities while remaining focused on customer needs and sustainable growth. He sheds light on the convergence of wealth management and insurance solutions and where this is leading to more comprehensive insurance, investment, and health insurance offerings, as well as fueling deeper engagement with customers. In this episode, Edward and Paul also share perspectives on:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Leveraging generative artificial intelligence (AI) and digital transformation for customer engagement and service models. </li><li>Significant wealth transfer opportunities for insurers to serve legacy planning needs and the changing demographic shifts as older generations retire. </li><li>Sustainable growth opportunities for insurance carriers by reshaping their technology, distribution strategies, and strengthening relationships with distribution partners. </li><li>The lasting resilience and balance of face-to-face distribution alongside digital</li><li>Building a strong organizational culture focused on talent development and employee empowerment which leads to improved performance and innovation.</li><li>Vibrant and emerging opportunities in Hong Kong as it becomes a major global insurance powerhouse amid geopolitical and economic shifts.</li></ul> &nbsp;

Edward Moncreiffe serves as the CEO of HSBC’s global insurance operations spanning Asia, Europe, and the Americas. Since joining HSBC Group in 2005, Ed has held numerous senior leadership roles across various sectors, including broking, underwriting, reinsurance, life, and non-life insurance lines, and has contributed to Group Strategy. After relocating to Hong Kong in 2016, he served as CEO of HSBC Insurance (Asia) Limited and HSBC Life (International) Limited, managing HSBC’s insurance businesses in Hong Kong and Macao.

Edward Moncreiffe, CEO Insurance at HSBC Group

Edward Moncreiffe

CEO Insurance at HSBC Group

Paul Ricard is a Partner and Head of Asia Pacific Insurance and Asset Management at Oliver Wyman. Based in Singapore, Paul works closely with businesses to reinvent their strategies, products, and services — and to fuel top-line growth opportunities.

Paul works with clients across Asia Pacific, as well as the Americas and Europe. He regularly partners with firms to reinvent their business strategy, rethink their priorities, and to modernize their technology while accounting for rapidly changing customer needs. He understands his clients’ realities, and thrives on helping them innovate and strengthen relationships with their customers while factoring existing challenges.

Paul Ricard, Partner, Head of Asia Pacific Insurance and Asset Management at Oliver Wyman

Paul Ricard

Partner, Head of Asia Pacific Insurance and Asset Management at Oliver Wyman

Episode 22: Where Innovation Meets Legacy In Wealth And Insurance, A Conversation with Edward Moncreiffe, CEO Insurance at HSBC Group

Asia’s unprecedented wave of wealth creation and transfer is reshaping the future of the global insurance industry. In this episode of Reinventing Insurance, Edward Moncreiffe, CEO Insurance at HSBC Group, joins our host Paul Ricard to explore emerging market opportunities and the biggest macroeconomic trends redefining the region’s sector.

Oliver Wyman Reinventing Insurance Podcast

Oliver Wyman Reinventing Insurance

Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers. We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack. About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities. Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance